The bell on the top bar collects in-app notifications. Clicking one opens, for example, the assigned thread or the post awaiting approval, and “Mark all as read” clears the counter.
Events and channels
In Settings, Notifications you tick the “In the app” or “Email” channel for each event, or both. The settings apply only to you and this workspace.
- Assigned to me: one or several threads assigned to you.
- Post approval: a post is waiting for your decision, has been approved or came back with a note.
- Failed post or reply: the platform rejected a post or a reply from the inbox.
- Profile connection lost or expiring: the connection stopped working or expires within 7 days.
- Alerts: reach drop, sudden spike in negative comments, a fast-growing post, plan limit.
- Inbox rule notifications: a rule with the “Notify” action matched a comment or message.
Quiet hours
Set the “From” and “To” times and click “Save settings”. During that time, emails about regular events wait until quiet hours end. Times follow the workspace time zone.
Critical events, meaning a failed post, a lost profile connection and a sudden rise in negative comments, always reach the app and ignore quiet hours.